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name: 'Support requests'
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on:
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issues:
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types: [labeled, unlabeled, reopened]
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permissions: {}
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jobs:
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support:
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permissions:
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issues: write # to modify issues
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runs-on: ubuntu-latest
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steps:
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- uses: dessant/support-requests@v3
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with:
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github-token: ${{ github.token }}
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support-label: 'Type: Support'
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issue-comment: >
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:wave: @{issue-author}, we use the issue tracker exclusively
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for bug reports and feature requests. However, this issue appears
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to be a support request. Please hop over onto our [Discord](https://radarr.video/discord).
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close-issue: true
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close-reason: 'not planned'
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lock-issue: false
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- uses: dessant/support-requests@v3
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with:
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github-token: ${{ github.token }}
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support-label: 'Status: Logs Needed'
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issue-comment: >
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:wave: @{issue-author}, In order to help you further we'll need to see logs.
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You'll need to enable trace logging and replicate the problem that you encountered.
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Guidance on how to enable trace logging can be found in
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our [troubleshooting guide](https://wiki.servarr.com/radarr/troubleshooting#logging-and-log-files).
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close-issue: false
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lock-issue: false
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