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bazarr/libs/apprise/plugins/opsgenie.py

854 lines
28 KiB

# -*- coding: utf-8 -*-
# BSD 2-Clause License
#
# Apprise - Push Notification Library.
# Copyright (c) 2025, Chris Caron <lead2gold@gmail.com>
#
# Redistribution and use in source and binary forms, with or without
# modification, are permitted provided that the following conditions are met:
#
# 1. Redistributions of source code must retain the above copyright notice,
# this list of conditions and the following disclaimer.
#
# 2. Redistributions in binary form must reproduce the above copyright notice,
# this list of conditions and the following disclaimer in the documentation
# and/or other materials provided with the distribution.
#
# THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS"
# AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
# IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
# ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE
# LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
# CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
# SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
# INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
# CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
# ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
# POSSIBILITY OF SUCH DAMAGE.
# Signup @ https://www.opsgenie.com
#
# Generate your Integration API Key
# https://app.opsgenie.com/settings/integration/add/API/
# Knowing this, you can build your Opsgenie URL as follows:
# opsgenie://{apikey}/
# opsgenie://{apikey}/@{user}
# opsgenie://{apikey}/*{schedule}
# opsgenie://{apikey}/^{escalation}
# opsgenie://{apikey}/#{team}
#
# You can mix and match what you want to notify freely
# opsgenie://{apikey}/@{user}/#{team}/*{schedule}/^{escalation}
#
# If no target prefix is specified, then it is assumed to be a user.
#
# API Documentation: https://docs.opsgenie.com/docs/alert-api
# API Integration Docs: https://docs.opsgenie.com/docs/api-integration
import requests
from json import dumps, loads
import hashlib
from .base import NotifyBase
from ..common import NotifyType, NOTIFY_TYPES
from ..common import PersistentStoreMode
from ..utils.parse import validate_regex, is_uuid, parse_list, parse_bool
from ..locale import gettext_lazy as _
class OpsgenieCategory(NotifyBase):
"""
We define the different category types that we can notify
"""
USER = 'user'
SCHEDULE = 'schedule'
ESCALATION = 'escalation'
TEAM = 'team'
OPSGENIE_CATEGORIES = (
OpsgenieCategory.USER,
OpsgenieCategory.SCHEDULE,
OpsgenieCategory.ESCALATION,
OpsgenieCategory.TEAM,
)
class OpsgenieAlertAction:
"""
Defines the supported actions
"""
# Use mapping (specify :key=arg to over-ride)
MAP = 'map'
# Create new alert (default)
NEW = 'new'
# Close Alert
CLOSE = 'close'
# Delete Alert
DELETE = 'delete'
# Acknowledge Alert
ACKNOWLEDGE = 'acknowledge'
# Add note to alert
NOTE = 'note'
OPSGENIE_ACTIONS = (
OpsgenieAlertAction.MAP,
OpsgenieAlertAction.NEW,
OpsgenieAlertAction.CLOSE,
OpsgenieAlertAction.DELETE,
OpsgenieAlertAction.ACKNOWLEDGE,
OpsgenieAlertAction.NOTE,
)
# Map all support Apprise Categories to Opsgenie Categories
OPSGENIE_ALERT_MAP = {
NotifyType.INFO: OpsgenieAlertAction.CLOSE,
NotifyType.SUCCESS: OpsgenieAlertAction.CLOSE,
NotifyType.WARNING: OpsgenieAlertAction.NEW,
NotifyType.FAILURE: OpsgenieAlertAction.NEW,
}
# Regions
class OpsgenieRegion:
US = 'us'
EU = 'eu'
# Opsgenie APIs
OPSGENIE_API_LOOKUP = {
OpsgenieRegion.US: 'https://api.opsgenie.com/v2/alerts',
OpsgenieRegion.EU: 'https://api.eu.opsgenie.com/v2/alerts',
}
# A List of our regions we can use for verification
OPSGENIE_REGIONS = (
OpsgenieRegion.US,
OpsgenieRegion.EU,
)
# Priorities
class OpsgeniePriority:
LOW = 1
MODERATE = 2
NORMAL = 3
HIGH = 4
EMERGENCY = 5
OPSGENIE_PRIORITIES = {
# Note: This also acts as a reverse lookup mapping
OpsgeniePriority.LOW: 'low',
OpsgeniePriority.MODERATE: 'moderate',
OpsgeniePriority.NORMAL: 'normal',
OpsgeniePriority.HIGH: 'high',
OpsgeniePriority.EMERGENCY: 'emergency',
}
OPSGENIE_PRIORITY_MAP = {
# Maps against string 'low'
'l': OpsgeniePriority.LOW,
# Maps against string 'moderate'
'm': OpsgeniePriority.MODERATE,
# Maps against string 'normal'
'n': OpsgeniePriority.NORMAL,
# Maps against string 'high'
'h': OpsgeniePriority.HIGH,
# Maps against string 'emergency'
'e': OpsgeniePriority.EMERGENCY,
# Entries to additionally support (so more like Opsgenie's API)
'1': OpsgeniePriority.LOW,
'2': OpsgeniePriority.MODERATE,
'3': OpsgeniePriority.NORMAL,
'4': OpsgeniePriority.HIGH,
'5': OpsgeniePriority.EMERGENCY,
# Support p-prefix
'p1': OpsgeniePriority.LOW,
'p2': OpsgeniePriority.MODERATE,
'p3': OpsgeniePriority.NORMAL,
'p4': OpsgeniePriority.HIGH,
'p5': OpsgeniePriority.EMERGENCY,
}
class NotifyOpsgenie(NotifyBase):
"""
A wrapper for Opsgenie Notifications
"""
# The default descriptive name associated with the Notification
service_name = 'Opsgenie'
# The services URL
service_url = 'https://opsgenie.com/'
# All notification requests are secure
secure_protocol = 'opsgenie'
# A URL that takes you to the setup/help of the specific protocol
setup_url = 'https://github.com/caronc/apprise/wiki/Notify_opsgenie'
# The maximum length of the body
body_maxlen = 15000
# Our default is to no not use persistent storage beyond in-memory
# reference
storage_mode = PersistentStoreMode.AUTO
# If we don't have the specified min length, then we don't bother using
# the body directive
opsgenie_body_minlen = 130
# The default region to use if one isn't otherwise specified
opsgenie_default_region = OpsgenieRegion.US
# The maximum allowable targets within a notification
default_batch_size = 50
# Defines our default message mapping
opsgenie_message_map = {
# Add a note to existing alert
NotifyType.INFO: OpsgenieAlertAction.NOTE,
# Close existing alert
NotifyType.SUCCESS: OpsgenieAlertAction.CLOSE,
# Create notice
NotifyType.WARNING: OpsgenieAlertAction.NEW,
# Create notice
NotifyType.FAILURE: OpsgenieAlertAction.NEW,
}
# Define object templates
templates = (
'{schema}://{apikey}',
'{schema}://{user}@{apikey}',
'{schema}://{apikey}/{targets}',
'{schema}://{user}@{apikey}/{targets}',
)
# Define our template tokens
template_tokens = dict(NotifyBase.template_tokens, **{
'apikey': {
'name': _('API Key'),
'type': 'string',
'private': True,
'required': True,
},
'user': {
'name': _('Username'),
'type': 'string',
},
'target_escalation': {
'name': _('Target Escalation'),
'prefix': '^',
'type': 'string',
'map_to': 'targets',
},
'target_schedule': {
'name': _('Target Schedule'),
'type': 'string',
'prefix': '*',
'map_to': 'targets',
},
'target_user': {
'name': _('Target User'),
'type': 'string',
'prefix': '@',
'map_to': 'targets',
},
'target_team': {
'name': _('Target Team'),
'type': 'string',
'prefix': '#',
'map_to': 'targets',
},
'targets': {
'name': _('Targets '),
'type': 'list:string',
},
})
# Define our template arguments
template_args = dict(NotifyBase.template_args, **{
'region': {
'name': _('Region Name'),
'type': 'choice:string',
'values': OPSGENIE_REGIONS,
'default': OpsgenieRegion.US,
'map_to': 'region_name',
},
'batch': {
'name': _('Batch Mode'),
'type': 'bool',
'default': False,
},
'priority': {
'name': _('Priority'),
'type': 'choice:int',
'values': OPSGENIE_PRIORITIES,
'default': OpsgeniePriority.NORMAL,
},
'entity': {
'name': _('Entity'),
'type': 'string',
},
'alias': {
'name': _('Alias'),
'type': 'string',
},
'tags': {
'name': _('Tags'),
'type': 'string',
},
'to': {
'alias_of': 'targets',
},
'action': {
'name': _('Action'),
'type': 'choice:string',
'values': OPSGENIE_ACTIONS,
'default': OPSGENIE_ACTIONS[0],
}
})
# Map of key-value pairs to use as custom properties of the alert.
template_kwargs = {
'details': {
'name': _('Details'),
'prefix': '+',
},
'mapping': {
'name': _('Action Mapping'),
'prefix': ':',
},
}
def __init__(self, apikey, targets, region_name=None, details=None,
priority=None, alias=None, entity=None, batch=False,
tags=None, action=None, mapping=None, **kwargs):
"""
Initialize Opsgenie Object
"""
super().__init__(**kwargs)
# API Key (associated with project)
self.apikey = validate_regex(apikey)
if not self.apikey:
msg = 'An invalid Opsgenie API Key ' \
'({}) was specified.'.format(apikey)
self.logger.warning(msg)
raise TypeError(msg)
# The Priority of the message
self.priority = NotifyOpsgenie.template_args['priority']['default'] \
if not priority else \
next((
v for k, v in OPSGENIE_PRIORITY_MAP.items()
if str(priority).lower().startswith(k)),
NotifyOpsgenie.template_args['priority']['default'])
# Store our region
try:
self.region_name = self.opsgenie_default_region \
if region_name is None else region_name.lower()
if self.region_name not in OPSGENIE_REGIONS:
# allow the outer except to handle this common response
raise
except:
# Invalid region specified
msg = 'The Opsgenie region specified ({}) is invalid.' \
.format(region_name)
self.logger.warning(msg)
raise TypeError(msg)
if action and isinstance(action, str):
self.action = next(
(a for a in OPSGENIE_ACTIONS if a.startswith(action)), None)
if self.action not in OPSGENIE_ACTIONS:
msg = 'The Opsgenie action specified ({}) is invalid.'\
.format(action)
self.logger.warning(msg)
raise TypeError(msg)
else:
self.action = self.template_args['action']['default']
# Store our mappings
self.mapping = self.opsgenie_message_map.copy()
if mapping and isinstance(mapping, dict):
for _k, _v in mapping.items():
# Get our mapping
k = next((t for t in NOTIFY_TYPES if t.startswith(_k)), None)
if not k:
msg = 'The Opsgenie mapping key specified ({}) ' \
'is invalid.'.format(_k)
self.logger.warning(msg)
raise TypeError(msg)
_v_lower = _v.lower()
v = next((v for v in OPSGENIE_ACTIONS[1:]
if v.startswith(_v_lower)), None)
if not v:
msg = 'The Opsgenie mapping value (assigned to {}) ' \
'specified ({}) is invalid.'.format(k, _v)
self.logger.warning(msg)
raise TypeError(msg)
# Update our mapping
self.mapping[k] = v
self.details = {}
if details:
# Store our extra details
self.details.update(details)
# Prepare Batch Mode Flag
self.batch_size = self.default_batch_size if batch else 1
# Assign our tags (if defined)
self.__tags = parse_list(tags)
# Assign our entity (if defined)
self.entity = entity
# Assign our alias (if defined)
self.alias = alias
# Initialize our Targets
self.targets = []
# Sort our targets
for _target in parse_list(targets):
target = _target.strip()
if len(target) < 2:
self.logger.debug('Ignoring Opsgenie Entry: %s' % target)
continue
if target.startswith(NotifyOpsgenie.template_tokens
['target_team']['prefix']):
self.targets.append(
{'type': OpsgenieCategory.TEAM, 'id': target[1:]}
if is_uuid(target[1:]) else
{'type': OpsgenieCategory.TEAM, 'name': target[1:]})
elif target.startswith(NotifyOpsgenie.template_tokens
['target_schedule']['prefix']):
self.targets.append(
{'type': OpsgenieCategory.SCHEDULE, 'id': target[1:]}
if is_uuid(target[1:]) else
{'type': OpsgenieCategory.SCHEDULE, 'name': target[1:]})
elif target.startswith(NotifyOpsgenie.template_tokens
['target_escalation']['prefix']):
self.targets.append(
{'type': OpsgenieCategory.ESCALATION, 'id': target[1:]}
if is_uuid(target[1:]) else
{'type': OpsgenieCategory.ESCALATION, 'name': target[1:]})
elif target.startswith(NotifyOpsgenie.template_tokens
['target_user']['prefix']):
self.targets.append(
{'type': OpsgenieCategory.USER, 'id': target[1:]}
if is_uuid(target[1:]) else
{'type': OpsgenieCategory.USER, 'username': target[1:]})
else:
# Ambiguious entry; treat it as a user but not before
# displaying a warning to the end user first:
self.logger.debug(
'Treating ambigious Opsgenie target %s as a user', target)
self.targets.append(
{'type': OpsgenieCategory.USER, 'id': target}
if is_uuid(target) else
{'type': OpsgenieCategory.USER, 'username': target})
def _fetch(self, method, url, payload, params=None):
"""
Performs server retrieval/update and returns JSON Response
"""
headers = {
'User-Agent': self.app_id,
'Content-Type': 'application/json',
'Authorization': 'GenieKey {}'.format(self.apikey),
}
# Some Debug Logging
self.logger.debug(
'Opsgenie POST URL: {} (cert_verify={})'.format(
url, self.verify_certificate))
self.logger.debug('Opsgenie Payload: {}' .format(payload))
# Initialize our response object
content = {}
# Always call throttle before any remote server i/o is made
self.throttle()
try:
r = method(
url,
data=dumps(payload),
params=params,
headers=headers,
verify=self.verify_certificate,
timeout=self.request_timeout,
)
# A Response might look like:
# {
# "result": "Request will be processed",
# "took": 0.302,
# "requestId": "43a29c5c-3dbf-4fa4-9c26-f4f71023e120"
# }
try:
# Update our response object
content = loads(r.content)
except (AttributeError, TypeError, ValueError):
# ValueError = r.content is Unparsable
# TypeError = r.content is None
# AttributeError = r is None
content = {}
if r.status_code not in (
requests.codes.accepted, requests.codes.ok):
status_str = \
NotifyBase.http_response_code_lookup(
r.status_code)
self.logger.warning(
'Failed to send Opsgenie notification:'
'{}{}error={}.'.format(
status_str,
', ' if status_str else '',
r.status_code))
self.logger.debug(
'Response Details:\r\n{}'.format(r.content))
return (False, content.get('requestId'))
# If we reach here; the message was sent
self.logger.info('Sent Opsgenie notification')
self.logger.debug(
'Response Details:\r\n{}'.format(r.content))
return (True, content.get('requestId'))
except requests.RequestException as e:
self.logger.warning(
'A Connection error occurred sending Opsgenie '
'notification.')
self.logger.debug('Socket Exception: %s' % str(e))
return (False, content.get('requestId'))
def send(self, body, title='', notify_type=NotifyType.INFO, **kwargs):
"""
Perform Opsgenie Notification
"""
# Get our Opsgenie Action
action = OPSGENIE_ALERT_MAP[notify_type] \
if self.action == OpsgenieAlertAction.MAP else self.action
# Prepare our URL as it's based on our hostname
notify_url = OPSGENIE_API_LOOKUP[self.region_name]
# Initialize our has_error flag
has_error = False
# Default method is to post
method = requests.post
# For indexing in persistent store
key = hashlib.sha1(
(self.entity if self.entity else (
self.alias if self.alias else (
title if title else self.app_id)))
.encode('utf-8')).hexdigest()[0:10]
# Get our Opsgenie Request IDs
request_ids = self.store.get(key, [])
if not isinstance(request_ids, list):
request_ids = []
if action == OpsgenieAlertAction.NEW:
# Create a copy ouf our details object
details = self.details.copy()
if 'type' not in details:
details['type'] = notify_type
# Use body if title not set
title_body = body if not title else title
# Prepare our payload
payload = {
'source': self.app_desc,
'message': title_body,
'description': body,
'details': details,
'priority': 'P{}'.format(self.priority),
}
# Use our body directive if we exceed the minimum message
# limitation
if len(payload['message']) > self.opsgenie_body_minlen:
payload['message'] = '{}...'.format(
title_body[:self.opsgenie_body_minlen - 3])
if self.__tags:
payload['tags'] = self.__tags
if self.entity:
payload['entity'] = self.entity
if self.alias:
payload['alias'] = self.alias
if self.user:
payload['user'] = self.user
# reset our request IDs - we will re-populate them
request_ids = []
length = len(self.targets) if self.targets else 1
for index in range(0, length, self.batch_size):
if self.targets:
# If there were no targets identified, then we simply
# just iterate once without the responders set
payload['responders'] = \
self.targets[index:index + self.batch_size]
# Perform our post
success, request_id = self._fetch(
method, notify_url, payload)
if success and request_id:
# Save our response
request_ids.append(request_id)
else:
has_error = True
# Store our entries for a maximum of 60 days
self.store.set(key, request_ids, expires=60 * 60 * 24 * 60)
elif request_ids:
# Prepare our payload
payload = {
'source': self.app_desc,
'note': body,
}
if self.user:
payload['user'] = self.user
# Prepare our Identifier type
params = {
'identifierType': 'id',
}
for request_id in request_ids:
if action == OpsgenieAlertAction.DELETE:
# Update our URL
url = f'{notify_url}/{request_id}'
method = requests.delete
elif action == OpsgenieAlertAction.ACKNOWLEDGE:
url = f'{notify_url}/{request_id}/acknowledge'
elif action == OpsgenieAlertAction.CLOSE:
url = f'{notify_url}/{request_id}/close'
else: # action == OpsgenieAlertAction.CLOSE:
url = f'{notify_url}/{request_id}/notes'
# Perform our post
success, _ = self._fetch(method, url, payload, params)
if not success:
has_error = True
if not has_error and action == OpsgenieAlertAction.DELETE:
# Remove cached entry
self.store.clear(key)
else:
self.logger.info(
'No Opsgenie notification sent due to (nothing to %s) '
'condition', self.action)
return not has_error
@property
def url_identifier(self):
"""
Returns all of the identifiers that make this URL unique from
another simliar one. Targets or end points should never be identified
here.
"""
return (self.secure_protocol, self.region_name, self.apikey)
def url(self, privacy=False, *args, **kwargs):
"""
Returns the URL built dynamically based on specified arguments.
"""
# Define any URL parameters
params = {
'action': self.action,
'region': self.region_name,
'priority':
OPSGENIE_PRIORITIES[self.template_args['priority']['default']]
if self.priority not in OPSGENIE_PRIORITIES
else OPSGENIE_PRIORITIES[self.priority],
'batch': 'yes' if self.batch_size > 1 else 'no',
}
# Assign our entity value (if defined)
if self.entity:
params['entity'] = self.entity
# Assign our alias value (if defined)
if self.alias:
params['alias'] = self.alias
# Assign our tags (if specifed)
if self.__tags:
params['tags'] = ','.join(self.__tags)
# Append our details into our parameters
params.update({'+{}'.format(k): v for k, v in self.details.items()})
# Append our assignment extra's into our parameters
params.update(
{':{}'.format(k): v for k, v in self.mapping.items()})
# Extend our parameters
params.update(self.url_parameters(privacy=privacy, *args, **kwargs))
# A map allows us to map our target types so they can be correctly
# placed back into your URL below. Hence map the 'user' -> '@'
__map = {
OpsgenieCategory.USER:
NotifyOpsgenie.template_tokens['target_user']['prefix'],
OpsgenieCategory.SCHEDULE:
NotifyOpsgenie.template_tokens['target_schedule']['prefix'],
OpsgenieCategory.ESCALATION:
NotifyOpsgenie.template_tokens['target_escalation']['prefix'],
OpsgenieCategory.TEAM:
NotifyOpsgenie.template_tokens['target_team']['prefix'],
}
return '{schema}://{user}{apikey}/{targets}/?{params}'.format(
schema=self.secure_protocol,
user='{}@'.format(self.user) if self.user else '',
apikey=self.pprint(self.apikey, privacy, safe=''),
targets='/'.join(
[NotifyOpsgenie.quote('{}{}'.format(
__map[x['type']],
x.get('id', x.get('name', x.get('username')))))
for x in self.targets]),
params=NotifyOpsgenie.urlencode(params))
def __len__(self):
"""
Returns the number of targets associated with this notification
"""
#
# Factor batch into calculation
#
targets = len(self.targets)
if self.batch_size > 1:
targets = int(targets / self.batch_size) + \
(1 if targets % self.batch_size else 0)
return targets if targets > 0 else 1
@staticmethod
def parse_url(url):
"""
Parses the URL and returns enough arguments that can allow
us to re-instantiate this object.
"""
results = NotifyBase.parse_url(url, verify_host=False)
if not results:
# We're done early as we couldn't load the results
return results
# The API Key is stored in the hostname
results['apikey'] = NotifyOpsgenie.unquote(results['host'])
# Get our Targets
results['targets'] = NotifyOpsgenie.split_path(results['fullpath'])
# Add our Meta Detail keys
results['details'] = {NotifyBase.unquote(x): NotifyBase.unquote(y)
for x, y in results['qsd+'].items()}
# Set our priority
if 'priority' in results['qsd'] and len(results['qsd']['priority']):
results['priority'] = \
NotifyOpsgenie.unquote(results['qsd']['priority'])
# Get Batch Boolean (if set)
results['batch'] = \
parse_bool(
results['qsd'].get(
'batch',
NotifyOpsgenie.template_args['batch']['default']))
if 'apikey' in results['qsd'] and len(results['qsd']['apikey']):
results['apikey'] = \
NotifyOpsgenie.unquote(results['qsd']['apikey'])
if 'tags' in results['qsd'] and len(results['qsd']['tags']):
# Extract our tags
results['tags'] = \
parse_list(NotifyOpsgenie.unquote(results['qsd']['tags']))
if 'region' in results['qsd'] and len(results['qsd']['region']):
# Extract our region
results['region_name'] = \
NotifyOpsgenie.unquote(results['qsd']['region'])
if 'entity' in results['qsd'] and len(results['qsd']['entity']):
# Extract optional entity field
results['entity'] = \
NotifyOpsgenie.unquote(results['qsd']['entity'])
if 'alias' in results['qsd'] and len(results['qsd']['alias']):
# Extract optional alias field
results['alias'] = \
NotifyOpsgenie.unquote(results['qsd']['alias'])
# Handle 'to' email address
if 'to' in results['qsd'] and len(results['qsd']['to']):
results['targets'].append(results['qsd']['to'])
# Store our action (if defined)
if 'action' in results['qsd'] and len(results['qsd']['action']):
results['action'] = \
NotifyOpsgenie.unquote(results['qsd']['action'])
# store any custom mapping defined
results['mapping'] = \
{NotifyOpsgenie.unquote(x): NotifyOpsgenie.unquote(y)
for x, y in results['qsd:'].items()}
return results