Thanks for taking the time to report an issue. Before submitting a report, please do the following:
1. Please head to our forum or chat rooms and troubleshoot with volunteers if you haven't already. Links can be found here:https://jellyfin.org/contact/
2. Please search the bug tracker for similar issues. If you do find one, please comment there instead of opening a new bug report.
3. If you decide to open a new report, please provide as much detail as possible.
4. Please **ONLY** report **ONE** issue per report. If you are experiencing multiple issues, please open multiple reports.
### Thank you for taking the time to report an issue!
Please keep in mind that Jellyfin is a [free and open-source](https://jellyfin.org/docs/general/about) project, made up entirely and exclusively of **volunteers** who donate their free time to the project.
- type:checkboxes
id:before-posting
attributes:
label:"This issue respects the following points:"
description:All conditions are **required**. Failure to comply with any of these conditions may cause your issue to be closed without comment.
options:
- label:This is a **bug**, not a question or a configuration issue; Please visit our forum or chat rooms first to troubleshoot with volunteers, before creating a report. The links can be found [here](https://jellyfin.org/contact/).
required:true
- label:This issue is **not** already reported on [GitHub](https://github.com/jellyfin/jellyfin/issues?q=is%3Aissue+is%3Aopen+label%3Abug) _(I've searched it)_.
required:true
- label:I'm using an up to date version of Jellyfin Server stable, unstable or master; We generally do not support previous older versions. If possible, please update to the latest version before opening an issue.
required:true
- label:I agree to follow Jellyfin's [Code of Conduct](https://jellyfin.org/docs/general/community-standards.html#code-of-conduct).
required:true
- label:This report addresses only a single issue; If you encounter multiple issues, kindly create separate reports for each one.
required:true
- type:markdown
id:preliminary-information
attributes:
value:|
### General preliminary information
Please keep the following in mind when creating this issue:
1. Fill in as much of the template as possible. When you are unsure about the relevancy of a section, do include the information requested in that section. Only leave out information in sections when you are completely sure about it not being relevant.
2. Provide as much detail as possible. Do not assume other people to know what is going on.
3. Keep everything readable and structured. Nobody enjoys reading poorly written reports that are difficult to understand.
4. Keep an eye on your report as long as it is open, your involvement might be requested at a later moment.
5. Keep the title short and descriptive. The title is not the place to write down a full description of the issue.
- type:textarea
id:what-happened
id:bug-description
attributes:
label:Please describe your bug
description:Also tell us, what did you expect to happen?
label:Description of the bug
description:Please provide a detailed description on the bug you encountered, in a readable and comprehensible way.
placeholder:|
The more information that you are able to provide, the better. Did you do anything before this happened? Did you upgrade or change anything? Any screenshots or logs you can provide will be helpful.
If you are using an old release of Jellyfin, please also explain why.
After upgrading to version x.y.z of Jellyfin, the "login disclaimer" is showing incorrect text. It appears to me that it is appending the server name to the end of the login disclaimer, and showing that to a user. It might be a regression from pull request x. I have tried rebooting my host as well as my container multiple times. I tested this functionality on different clients, and it happens to all the tested clients (client x, y, z), that support the login disclaimer functionality. This makes me believe it is a server side issue.
validations:
required:true
- type:textarea
id:repro-steps
attributes:
label:Reproduction Steps
label:Reproduction steps
description:Reproduction steps should be complete and self-contained. Anyone can reproduce this issue by following these steps. Furthermore, the steps should be clear and easy to follow.
placeholder:|
1. Sign in on the Jellyfin web client, with an admin account, using a browser of your choice.
2. Navigate to the dashboard.
3. Select "general".
4. Change the login disclaimer to something like "I am a cool disclaimer!"
5. Save the settings.
6. Sign out.
7. Make sure you are on the sign in screen. Otherwise, navigate to the sign in screen manually.
validations:
required:true
- type:textarea
id:actual-behavior
attributes:
label:What is the current _bug_ behavior?
description:Write down the incorrect behavior that currently happens after following the reproduction steps.
placeholder:|
The login disclaimer on the sign in screen has the server name appended to the text. The text shown is:"I am a cool disclaimer!jellyfinserver".
validations:
required:true
- type:textarea
id:expected-behavior
attributes:
label:What is the expected _correct_ behavior?
description:Write down the correct expected behavior that is supposed to happen after following the reproduction steps.
placeholder:|
1. In this environment...
2. With this config...
3. Run '...'
4. See error...
The login disclaimer on the sign in screen should only show the configured text. The text that should be shown is:"I am a cool disclaimer!".
validations:
required:true
- type:dropdown
id:version
attributes:
label:Jellyfin Version
label:Jellyfin Server version
description:What version of Jellyfin are you running?
options:
- 10.8.13
- 10.8.12
- 10.8.11or older (please specify)
- Unstable (master branch)
- 10.9.0
- Older (specify version below)
- Unstable (weekly unstable build)
- Master
default:0
validations:
required:true
- type:input
id:version-other
id:version-older
attributes:
label:"if other:"
placeholder:Other
label:"Specify older version"
description:In case the 'older' option is selected, please provide the version of your older Jellyfin installation.
placeholder:|
x.y.z
- type:input
id:build-version
attributes:
label:"Specify the build version"
description:Please provide the build version that is shown in the dashboard.
validations:
required:true
- type:textarea
id:environment-information
attributes:
label:Environment
description:|
Accurately fill in as much environment details as possible. If a certain environment field is not shown in the template below, but you consider useful information, please include it.
Examples:
- **OS**:[e.g. Debian 11, Windows 10]
- **LinuxKernel**:[e.g. none, 5.15, 6.1, etc.]
@ -87,21 +147,22 @@ body:
validations:
required:true
- type:markdown
id:general-information-logs
attributes:
value:|
When providing logs, please keep the following things in mind.
1. **DO NOT** use external paste services.
When providing logs, please keep the following things in mind:
1. **DO NOT** use external paste services. If logs are too large to paste into the field, upload them as text files.
2. Please provide complete logs.
- For server logs, include everything you think is important plus *10 lines before and after*
- For server logs, ensure to capture all relevant information, encompassing both the events leading up to and following the occurrence of the issue. Typically, providing 10 *lines preceding and succeeding* the problem should be adequate.
- For ffmpeg logs, please provide the entire file unmodified.
3. Please do not run logs through any translation program. Especially beware if your browser translates pages by default.
3. Please do not run logs through any translation program. We exclusively accept raw, untranslated logs. Particularly exercise caution if your browser automatically translates pages by default.
- Do not forget to censor out personal information such as public IP addresses.
4. Please do not include logs as screenshots, with the only exception being client logs in browsers.
- type:textarea
id:logs
id:jellyfin-logs
attributes:
label:Jellyfin logs
description:Please copy and paste any relevant log output. This can be found in Dashboard > Logs.
placeholder:For playback issues, browser/client and FFmpeg logs may be more useful.
render:shell
validations:
required:true
@ -109,24 +170,20 @@ body:
id:ffmpeg-logs
attributes:
label:FFmpeg logs
description:Please copy and paste recent FFmpeg log output. This can be found in Dashboard > Logs > FFmpeg*.log.
placeholder:This field is mandatory for debugging hardware transcoding issues. It's important to include the specific codec details. If no FFmpeg logs appear, the file was Direct Played and did not use FFmpeg.
description:Relevant FFmpeg log output. This can be found in Dashboard > Logs > FFmpeg*.log. This field is considered mandatory for transcoding related issues. It's also important to include the specific codec details.
render:shell
- type:textarea
id:browserlogs
id:browser-logs
attributes:
label:Please attach any browser or client logs here
placeholder:Access browser logs by using the F12 to bring up the console. Screenshots are typically easier to read than raw logs. For clients such as Android or iOS, please see our documentation.
label:Client / Browser logs
description:Access browser logs by using the F12 to bring up the console. Screenshots are typically easier to read than raw logs. For clients such as Android or iOS, please see our documentation.
- type:textarea
id:screenshots
attributes:
label:Please attach any screenshots here
placeholder:Images can be pasted directly into the textbox and will be hosted by github.
- type:checkboxes
id:terms
label:Relevant screenshots or videos
description:Attach relevant screenshots or videos related to this report.
- type:textarea
id:additional-information
attributes:
label:Code of Conduct
description:By submitting this issue, you agree to follow our [Code of Conduct](https://jellyfin.org/docs/general/community-standards.html#code-of-conduct)
options:
- label:I agree to follow this project's Code of Conduct
required:true
label:Additional information
description:Any additional information that might be useful to this issue.
Tim Gels
2 weeks ago
committed by
GitHub