# Obtaining Debug Logs Trash Updater always outputs logs as files in a directory on your filesystem. Each execution of Trash Updater yields a new file and those files always contain verbose (debug) logs. When reporting issues, I ask that you always include logs from the file rather than the command line output since Trash Updater will not include debug logs by default in the console output. Below is a list of locations where you can find the log directory depending on platform. | Platform | Location | | -------- | -------------------------------------------------- | | Windows | `%APPDATA%\trash-updater\logs` | | Linux | `~/.config/trash-updater/logs` | | MacOS | `~/Library/Application Support/trash-updater/logs` | # Errors & Solutions * On Mac or Linux OS, you may see the following error when you run `trash`: ```txt Failed to map file. open(/Users/foo/Downloads/trash) failed with error 13 Failure processing application bundle. Couldn't memory map the bundle file for reading. A fatal error occurred while processing application bundle ``` This cryptic message is actually a permissions error, likely because your executable does not have read permissions set. Simply run `chmod u+rx trash` to add read + execute permissions on the `trash` executable. * When communicating with Radarr or Sonarr, you get the following exception message: > FlurlParsingException: Response could not be deserialized to JSON: `GET > http://hostname:6767/api/v3/customformat?apikey=SNIP` ---> > Newtonsoft.Json.JsonSerializationException: Deserialized JSON type > 'Newtonsoft.Json.Linq.JArray' is not compatible with expected type > 'Newtonsoft.Json.Linq.JObject'. Path '', line 1, position 2. This means your Base URL is missing from the URL you specified in the YAML. See issue [#42] for more details. [#42]: https://github.com/rcdailey/trash-updater/issues/42