# Obtaining Debug Logs

Recyclarr always outputs logs as files in a directory on your filesystem. Each execution of
Recyclarr yields a new file and those files always contain verbose (debug) logs. When reporting
issues, I ask that you always include logs from the file rather than the command line output since
Recyclarr will not include debug logs by default in the console output.

Below is a list of locations where you can find the log directory depending on platform.

| Platform | Location                                       |
| -------- | ---------------------------------------------- |
| Windows  | `%APPDATA%\recyclarr\logs`                     |
| Linux    | `~/.config/recyclarr/logs`                     |
| MacOS    | `~/Library/Application Support/recyclarr/logs` |

# Errors & Solutions

* On Mac or Linux OS, you may see the following error when you run `recyclarr`:

  ```txt
  Failed to map file. open(/Users/foo/Downloads/recyclarr) failed with error 13
  Failure processing application bundle.
  Couldn't memory map the bundle file for reading.
  A fatal error occurred while processing application bundle
  ```

  This cryptic message is actually a permissions error, likely because your executable does not have
  read permissions set. Simply run `chmod u+rx recyclarr` to add read + execute permissions on the
  `recyclarr` executable.

* When communicating with Radarr or Sonarr, you get the following exception message:

  > FlurlParsingException: Response could not be deserialized to JSON: `GET
  > http://hostname:6767/api/v3/customformat?apikey=SNIP` --->
  > Newtonsoft.Json.JsonSerializationException: Deserialized JSON type
  > 'Newtonsoft.Json.Linq.JArray' is not compatible with expected type
  > 'Newtonsoft.Json.Linq.JObject'. Path '', line 1, position 2.

  This means your Base URL is missing from the URL you specified in the YAML. See issue [#42] for
  more details.

* On Ubuntu 22.04 or derivatives when you run `recyclarr radarr` you will get the following error:

  ```txt
  [ERR] An exception occurred during git operations on path: /home/REDACTED/.config/recyclarr/repo
  LibGit2Sharp.LibGit2SharpException: could not load ssl libraries
  ------
  [INF] Deleting local git repo and retrying git operation...
  [1] 257872 segmentation fault (core dumped) ./recyclarr radarr
  ```

  Ubuntu and Fedora moved from libssl 1.1 to libssl 3.0 in version 22.04 and 36 respectively. This
  currently breaks Recyclarr. See issue [#54] for more details.

  As a workaround, you can install libssl-1.1 from an earlier version, however, this might impact
  other applications. Instructions are below for various platforms. Choose the one that best fits
  your scenario.

  * On Ubuntu 22.04 x64 (64-bit) run the following commands in the shell

    ```sh
    wget http://mirrors.kernel.org/ubuntu/pool/main/o/openssl/libssl1.1_1.1.1l-1ubuntu1.2_amd64.deb
    sudo dpkg -i libssl1.1_1.1.1l-1ubuntu1.2_amd64.deb
    ```

  * On Ubuntu 22.04 x86 (32-bit) run the following commands in the shell

    ```sh
    wget http://mirrors.kernel.org/ubuntu/pool/main/o/openssl/libssl1.1_1.1.1l-1ubuntu1.2_i386.deb
    sudo dpkg -i libssl1.1_1.1.1l-1ubuntu1.2_i386.deb
    ```

  * On Fedora 36 you can simply install the compatibility package included in the default repo

    ```sh
    sudo dnf install openssl1.1
    ```

[#42]: https://github.com/recyclarr/recyclarr/issues/42
[#54]: https://github.com/recyclarr/recyclarr/issues/54