started writing a TROUBLESHOOTING guide for the device collector.

pull/228/head
Jason Kulatunga 3 years ago
parent 5fb5b9afbe
commit 5a1e390acd

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# Scrutiny <-> SmartMonTools
Scrutiny uses `smartctl --scan` to detect devices/drives. If your devices are not being detected by Scrutiny, or some
data is missing, this is probably due to a `smartctl` issue.
The following page will document commonly asked questions and troubleshooting steps for the Scrutiny S.M.A.R.T. data collector.
## WWN vs Device name
As discussed in [`#117`](https://github.com/AnalogJ/scrutiny/issues/117), `/dev/sd*` device paths are ephemeral.
> Device paths in Linux aren't guaranteed to be consistent across restarts. Device names consist of major numbers (letters) and minor numbers. When the Linux storage device driver detects a new device, the driver assigns major and minor numbers from the available range to the device. When a device is removed, the device numbers are freed for reuse.
>
> The problem occurs because device scanning in Linux is scheduled by the SCSI subsystem to happen asynchronously. As a result, a device path name can vary across restarts.
>
> https://docs.microsoft.com/en-us/troubleshoot/azure/virtual-machines/troubleshoot-device-names-problems
While the Docker Scrutiny collector does require devices to attached to the docker container by device name (using `--device=/dev/sd..`), internally
Scrutiny stores and references the devices by their `WWN` which is globally unique, and never changes.
As such, passing devices to the Scrutiny collector container using `/dev/disk/by-id/`, `/dev/disk/by-label/`, `/dev/disk/by-path/` and `/dev/disk/by-uuid/`
paths are unnecessary, unless you'd like to ensure the docker run command never needs to change.
## Device Detection By Smartctl
The first thing you'll want to do is run `smartctl` locally (not in Docker) and make sure the output shows all your drives as expected.
See the `Drive Types` section below for what this output should look like for `NVMe`/`ATA`/`RAID` drives.
```bash
smartctl --scan
/dev/sda -d scsi # /dev/sda, SCSI device
/dev/sdb -d scsi # /dev/sdb, SCSI device
/dev/sdc -d scsi # /dev/sdc, SCSI device
/dev/sdd -d scsi # /dev/sdd, SCSI device
```
Once you've verified that `smartctl` correctly detects your drives, make sure scrutiny is correctly detecting them as well.
> NOTE: make sure you specify all the devices you'd like scrutiny to process using `--device=` flags.
```bash
docker run -it --rm \
-v /run/udev:/run/udev:ro \
--cap-add SYS_RAWIO \
--device=/dev/sda \
--device=/dev/sdb \
analogj/scrutiny:collector smartctl --scan
```
If the output is the same, your devices will be processed by Scrutiny.
# Collector Config File
In some cases `--scan` does not correctly detect the device type, returning [incomplete SMART data](https://github.com/AnalogJ/scrutiny/issues/45).
Scrutiny will supports overriding the detected device type via the config file.
# RAID Controllers (Megaraid/3ware/HBA/Adaptec/HPE/etc)
Smartctl has support for a large number of [RAID controllers](https://www.smartmontools.org/wiki/Supported_RAID-Controllers), however this
support is not automatic, and may require some additional device type hinting. You can provide this information to the Scrutiny collector
using a collector config file. See [example.collector.yaml](/example.collector.yaml)
```yaml
# /scrutiny/config/collector.yaml
devices:
# Dell PERC/Broadcom Megaraid example: https://github.com/AnalogJ/scrutiny/issues/30
- device: /dev/bus/0
type:
- megaraid,14
- megaraid,15
- megaraid,18
- megaraid,19
- megaraid,20
- megaraid,21
- device: /dev/twa0
type:
- 3ware,0
- 3ware,1
- 3ware,2
- 3ware,3
- 3ware,4
- 3ware,5
# Adapec RAID: https://github.com/AnalogJ/scrutiny/issues/189
- device: /dev/sdb
type:
- aacraid,0,0,0
- aacraid,0,0,1
# HPE Smart Array example: https://github.com/AnalogJ/scrutiny/issues/213
- device: /dev/sda
type:
- 'cciss,0'
- 'cciss,1'
```
# NVMe Drives
# ATA
# Standby/Sleeping Disks
## Hub & Spoke model, with multiple Hosts.
When deploying Scrutiny in a hub & spoke model, it can be difficult to determine exactly which node a set of devices are associated with.
Thankfully the collector has a special `--host-id` flag (or `COLLECTOR_HOST_ID` env variable) that can be used to associate devices with a friendly host name.
See the [docs/INSTALL_HUB_SPOKE.md](/docs/INSTALL_HUB_SPOKE.md) guide for more information.
- All RAID controllers supported by `smartctl` are automatically supported by Scrutiny.
- While some RAID controllers support passing through the underlying SMART data to `smartctl` others do not.
- In some cases `--scan` does not correctly detect the device type, returning [incomplete SMART data](https://github.com/AnalogJ/scrutiny/issues/45).
Scrutiny will eventually support overriding detected device type via the config file.
- If you use docker, you **must** pass though the RAID virtual disk to the container using `--device` (see below)
- This device may be in `/dev/*` or `/dev/bus/*`.
- If you're unsure, run `smartctl --scan` on your host, and pass all listed devices to the container.
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