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Asking for help or report a problem
TRaSH edited this page 4 years ago
Do you need help or want to report a problem or a bug? You can do that several ways.
For a problem or question we suggest using Discord. If you actually found a valid bug please use Github and perhaps report it also on Discord providing a link to your Github issue.
But before asking for help or reporting a problem
- Make sure you have searched the wiki and the especially the FAQ.
- Provide us with as much info as possible.
- Clearly describe the problem.
- Briefly describe your setup, including things like your OS and which version of Bazarr (System => Status => About). Upgrade to the latest if possible.
- Tell us what you've tried already.
- Use the Logging and Log Files wiki article how to enable debug logging and where to find them, how to provide them !!!
- Don't use screenshots of log files.
- Don't copy/paste log files in the channel without the use of code blocks we still prefer links pastebin or similar to the logs.
- Don't just dump the
bazarr.login the channel, Nobody wants to download logs and open them in notepad!