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jellyfin/.github/ISSUE_TEMPLATE/media_playback.md

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Media playback issue Create a media playback issue report mediaplayback

Media Info of the file

Logs

Stats for Nerds Screenshots

Server System (please complete the following information):

  • OS: [e.g. Docker on Linux, Docker on Windows, Debian, Windows]
  • Jellyfin Version: [e.g. 10.0.1]
  • Hardware settings & device: [e.g. NVENC on GTX1060, VAAPI on Intel i7 8700K]
  • Reverse proxy: [e.g. no, nginx, apache, etc.]
  • Other hardware notes: [e.g. Media mounted in CIFS/SMB share, Media mounted from Google Drive]

Client System (please complete the following information):

  • Device: [e.g. Apple iPhone XS, Xbox One S, LG OLED55C8, Samsung Galaxy Note9, Custom HTPC]
  • OS: [e.g. iOS, Android, Windows, macOS]
  • Client: [e.g. Web/Browser, webOS, Android, Android TV, Electron]
  • Browser (if Web client): [e.g. Firefox, Chrome, Safari]
  • Client and Browser Version: [e.g. 10.3.4 and 68.0]