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# Obtaining Debug Logs
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Trash Updater always outputs logs as files in a directory on your filesystem. Each execution of
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Trash Updater yields a new file and those files always contain verbose (debug) logs. When reporting
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issues, I ask that you always include logs from the file rather than the command line output since
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Trash Updater will not include debug logs by default in the console output.
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Below is a list of locations where you can find the log directory depending on platform.
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| Platform | Location |
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| -------- | -------------------------------------------------- |
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| Windows | `%APPDATA%\trash-updater\logs` |
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| Linux | `~/.config/trash-updater/logs` |
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| MacOS | `~/Library/Application Support/trash-updater/logs` |
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# Errors & Solutions
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* On Mac or Linux OS, you may see the following error when you run `trash`:
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```txt
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Failed to map file. open(/Users/foo/Downloads/trash) failed with error 13
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Failure processing application bundle.
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Couldn't memory map the bundle file for reading.
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A fatal error occurred while processing application bundle
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```
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This cryptic message is actually a permissions error, likely because your executable does not have
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read permissions set. Simply run `chmod u+rx trash` to add read + execute permissions on the
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`trash` executable.
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* When communicating with Radarr or Sonarr, you get the following exception message:
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> FlurlParsingException: Response could not be deserialized to JSON: `GET
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> http://hostname:6767/api/v3/customformat?apikey=SNIP` --->
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> Newtonsoft.Json.JsonSerializationException: Deserialized JSON type
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> 'Newtonsoft.Json.Linq.JArray' is not compatible with expected type
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> 'Newtonsoft.Json.Linq.JObject'. Path '', line 1, position 2.
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This means your Base URL is missing from the URL you specified in the YAML. See issue [#42] for
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more details.
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[#42]: https://github.com/rcdailey/trash-updater/issues/42
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