recyclarr/wiki/Troubleshooting.md

Obtaining Debug Logs

Trash Updater always outputs logs as files in a directory on your filesystem. Each execution of Trash Updater yields a new file and those files always contain verbose (debug) logs. When reporting issues, I ask that you always include logs from the file rather than the command line output since Trash Updater will not include debug logs by default in the console output.

Below is a list of locations where you can find the log directory depending on platform.

Platform	Location
Windows	%APPDATA%\trash-updater\logs
Linux	~/.config/trash-updater/logs
MacOS	~/Library/Application Support/trash-updater/logs

Errors & Solutions

• On Mac or Linux OS, you may see the following error when you run trash:

  Failed to map file. open(/Users/foo/Downloads/trash) failed with error 13
  Failure processing application bundle.
  Couldn't memory map the bundle file for reading.
  A fatal error occurred while processing application bundle
  

  This cryptic message is actually a permissions error, likely because your executable does not have read permissions set. Simply run chmod u+rx trash to add read + execute permissions on the trash executable.

• When communicating with Radarr or Sonarr, you get the following exception message:

  FlurlParsingException: Response could not be deserialized to JSON: GET http://hostname:6767/api/v3/customformat?apikey=SNIP ---> Newtonsoft.Json.JsonSerializationException: Deserialized JSON type 'Newtonsoft.Json.Linq.JArray' is not compatible with expected type 'Newtonsoft.Json.Linq.JObject'. Path '', line 1, position 2.

  This means your Base URL is missing from the URL you specified in the YAML. See issue #42 for more details.